试用亚马逊 AWS 信用卡被扣费！！！求助！！

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这是一个创建于 2412 天前的主题，其中的信息可能已经有所发展或是发生改变。

怎么这么坑！！！
求助各位 V 友该怎么办

第 1 条附言 · 2018-04-04 15:52:10 +08:00

最新进展：已经提交 case，客服已回复账单应该是取消了，感谢大家

邮件回复原文：

Hello,

This is Steven from billing and accounts.

Thank you for your patience while we reviewed your case. After a detailed review, I ’ m pleased to inform you that we ’ ve approved a billing adjustment of 66.00 USD for charges on your April bill, which has been applied as a credit to your account. This credit will automatically apply towards this month ’ s usage and can be referenced in your Account and Billing Console here:

https://console.aws.amazon.com/billing/home#/credits.

We also approved a billing adjustment of 280.97 USD for you March bill which has been waived in full. This means the invoice 130802056 will no longer be considered outstanding.

To avoid unexpected charges in the future, please make sure to monitor your usage periodically and let us know if you have any questions regarding the billing aspects of our services. A few recommendations include: CloudWatch billing alerts and alarms, budgets, and CloudTrail. For more information on these services and their features, please review the documentation links below:

https://aws.amazon.com/cloudtrail/getting-started/
http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/using-cloudwatch.html
http://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/budgets-managing-costs.html

I hope this helps. Have a nice day!

Best regards,

Steven S.
Amazon Web Services

求助

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AWS

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14 条回复 • 2018-04-04 15:36:03 +08:00

shiji

2018-04-04 01:49:47 +08:00

这很显然超过免费适用范围了。。免费试用的那个是 micro。就是你 40 小时的那个。

squid157

2018-04-04 02:02:58 +08:00 via iPad

$1 之类的是预授权，如果扣款了那就是用量超了。

vertion

2018-04-04 02:45:24 +08:00

对比一下账单你就知道哪里出了问题了

Livid

MOD

2018-04-04 05:24:57 +08:00

账单里面有一台 db.m4.xlarge

zhenjiachen

2018-04-04 07:33:38 +08:00 via iPhone

aws 我把信用卡都删掉了，居然还能扣款

ucun

2018-04-04 07:57:00 +08:00

看到免费两字就 XJB 造

GooMS

2018-04-04 08:11:10 +08:00 via Android

真是受不了，能不能严谨一点

tadtung

2018-04-04 08:32:03 +08:00 via Android

你开的不是免费的，自然有账单了。你开了两台一台免费，一台收费的 200 多小时。
另外 aws 免费的只有最低配置的。

还有用自己信用卡开？你这心真大，我也只敢用虚拟卡。
可以联系一下他们，说明情况看看能不能减免，免可能性不大，不过 aws 还是不错的，说清楚，应该能减不少。

msg7086

2018-04-04 09:35:29 +08:00

@zhenjiachen 肯定可以的。扣款与信用卡是否在账号下无关。

@allen6699 按以下步骤操作：
1. 删掉账号下所有的机器
2. 开个工单，用英语礼貌地描述下列内容
> 我原本想试用 AWS
> 我不熟悉 AWS，不小心开了收费的服务，我也没有使用这些服务
> 我想问问能否退款，我会注销 AWS 账号
3. 耐心等客服回复
4. 耐心等钱退到信用卡